This is how you'll roll
Whether you’ve got a question about your order or bike, we’re here to help you out in a way that suits you.
Help with my bike
Something not right with your bike? We’ll guide you step by step to help solve the problem.
Contact us
Our virtual assistant Boost is always available for instant answers. Boost can also pass you on to our support team.
Book appointment
Need a repair or a maintenance check-up? Plan an appointment with a Bike Doctor first.
FAQ
Browse our frequently asked questions to find answers to all your VanMoof questions.
You can check your order status and find an updated expected shipping date in your My VanMoof account.
Track orderHow to contact us
